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1 – 9 of 9
Article
Publication date: 31 July 2009

Gerard Prendergast, Po‐yan Liu and Derek T.Y. Poon

The aim of the research reported in this paper was to identify for which types of products and services consumers find the advertising to lack credibility and in which media this…

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Abstract

Purpose

The aim of the research reported in this paper was to identify for which types of products and services consumers find the advertising to lack credibility and in which media this effect is most serious. The association between self‐esteem and skepticism towards advertising was also explored.

Design/methodology/approach

Using a structured questionnaire, 200 Hong Kong shoppers were surveyed in mall intercept interviews.

Findings

The results showed that ads for weight‐loss products were considered the least credible. The broadcast media (radio, broadcast television and cable television) were considered the most credible advertising media, while direct mail and the internet were considered the least credible. Self‐esteem was found to be positively related with skepticism towards advertising.

Research limitations/implications

The study had two key limitations. First, the list of products and services was not exhaustive. Second, the study did not consider how frequently the interviewees were exposed to each medium.

Practical implications

By recognizing the credibility of their advertisements and the media in which they are placed, and the influence of self‐esteem on advertising skepticism, the findings are of use to advertisers in formulating their strategies. The findings also provide information of value for policy makers trying to combat non‐credible and deceptive advertising.

Originality/value

The primary contribution from this work comes in the form of methodological considerations. This is the first study to consider the relationships between self‐esteem and skepticism after controlling for socially desirable responding. Also, this study takes a broader perspective by looking at credibility of advertising across a range of products and media, and with a broader audience, than has been considered in previous research.

Details

Journal of Consumer Marketing, vol. 26 no. 5
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 1 May 1983

Much to the relief of everyone, the general election has come and gone and with it the boring television drivel; the result a foregone conclusion. The Labour/Trade Union movement…

Abstract

Much to the relief of everyone, the general election has come and gone and with it the boring television drivel; the result a foregone conclusion. The Labour/Trade Union movement with a severe beating, the worst for half a century, a disaster they have certainly been asking for. Taking a line from the backwoods wisdom of Abraham Lincoln — “You can't fool all the people all the time!” Now, all that most people desire is not to live easy — life is never that and by the nature of things, it cannot be — but to have a reasonably settled, peaceful existence, to work out what they would consider to be their destiny; to be spared the attentions of the planners, the plotters, provocateurs, down to the wilful spoilers and wreckers. They have a right to expect Government protection. We cannot help recalling the memory of a brilliant Saturday, but one of the darkest days of the War, when the earth beneath our feet trembled at the destructive might of fleets of massive bombers overhead, the small silvery Messerschmits weaving above them. Believing all to be lost, we heaped curses on successive Governments which had wrangled over rearmament, especially the “Butter before Guns” brigade, who at the word conscription almost had apoplexy, and left its people exposed to destruction. Now, as then, the question is “Have they learned anything?” With all the countless millions Government costs, its people have the right to claim something for their money, not the least of which is the right to industrial and domestic peace.

Details

British Food Journal, vol. 85 no. 5
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 26 October 2020

Demet Ceylan, Beykan Cizel and Hatice Karakas

The paper aims to analyze cognitive attributes affecting the overall destination image perception of British, German and Russian tourists toward Antalya, a well-positioned mass…

Abstract

Purpose

The paper aims to analyze cognitive attributes affecting the overall destination image perception of British, German and Russian tourists toward Antalya, a well-positioned mass tourism destination in the East Mediterranean region dominated by an all-inclusive (AI) system.

Design/methodology/approach

The paper is an empirical study using a structured questionnaire conducted in the summer of 2018 with 274 British, 179 German and 231 Russian tourists departing to their respective source markets from Antalya International Airport. The mean values are used as performance and correlation coefficients of the relationship between each cognitive image dimension and overall image evaluation is used to express importance.

Findings

The paper provides empirical insights that these three nationalities prefer Antalya as an AI holiday destination for different reasons and that each nationality demands attention to different factors of the destination for improvement or preservation.

Research limitations/implications

This study provides specific recommendations for AI destinations such as Antalya for the German, British and Russian source markets. When other source markets or types of destinations are considered, the findings of this study should be re-considered. Utilization of the original and modernized importance performance analysis (IPA) plot interpretations in this research reveals a deeper understanding of current findings and provides a new perspective for further research and guidance for destination managers and marketers.

Practical implications

Utilization of both original and modernized IPA plot interpretation in this research not only reveals a deeper understanding of current findings but also provides a new perspective for future studies and guidance for destination managers and marketers.

Originality/value

Unlike the majority of destination image research, this study of destination image based on individual nationalities enables tailor-made destination image development according to diversified importance and performance of destination attributes affecting the overall destination image for each nationality.

Article
Publication date: 19 February 2020

Kian Yeik Koay, Derek Lai Teik Ong, Kim Leng Khoo and Hui Jing Yeoh

The purpose of this research is to investigate the influence of perceived social media marketing activities on consumer-based brand equity, mainly predicated on the S-O-R model…

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Abstract

Purpose

The purpose of this research is to investigate the influence of perceived social media marketing activities on consumer-based brand equity, mainly predicated on the S-O-R model. Furthermore, brand experience is tested as a mediator of the relationship between perceived social media marketing activities and consumer-based brand equity, whereas co-creation behaviour is also examined as a moderator on the relationship between perceived social media marketing activities and brand experience.

Design/methodology/approach

A structured survey questionnaire was developed and distributed to social media users from a large private university in Malaysia. A total of 253 valid responses were obtained. Hypotheses were tested employing partial least squares structural equation modelling (PLS-SEM).

Findings

The results indicated that perceived social media marketing activities have a significant positive influence on consumer-based brand equity. In addition, brand experience mediates the relationship between perceived social media marketing activities and consumer-based brand equity. Surprisingly, co-creation behaviour was found to have no moderating effect on the relationship between perceived social media marketing activities and brand experience. Furthermore, using the PROCESS macro, we found that the indirect effect of perceived social media marketing activities on consumer-based brand equity through brand experience is not moderated by co-creation behaviour.

Originality/value

This research further extended the current knowledge by demonstrating that the influence of perceived social media marketing activities on consumer-based brand equity is mediated by brand experience. Also, this research utilised the strength of PLS–SEM in dealing with higher-order constructs, allowing us to develop and test a parsimonious model that is useful for practitioners.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 27 May 2022

Brice Terpstra, Michael D. White and Henry F. Fradella

The purpose of this study is to outline components of a proposed screen-in (not out) hiring process for police.

Abstract

Purpose

The purpose of this study is to outline components of a proposed screen-in (not out) hiring process for police.

Design/methodology/approach

This study uses survey data collected from police officers of all ranks (n = 166) in one Arizona police department, exploring officer perceptions of the most important qualities necessary to be an exceptional police officer, as well as the optimal processes for finding people with those traits.

Findings

Results build on prior studies that have begun to identify sought-after traits including honesty, integrity, ethics, compassion, empathy, as well as communication and listening skills. Findings also suggest preliminary steps for finding good cops through expansion of existing screen-out processes to also screen-in desirable prospects, application of some academy training processes to the hiring pool, and more proactive recruitment efforts.

Originality/value

This study adds value to the extant literature on the characteristics of good policing and on identifying the qualities by which to “screen-in” officers during the hiring and recruitment process. Further, the authors expand this understanding by capturing perceptions of the best processes to identify individuals with desirable qualities during the hiring and recruitment process. The implications of these findings are used to initiate a discussion of foundational components of a screening-in hiring process for police, informed by both empirical research and community perspectives.

Details

Policing: An International Journal, vol. 45 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 May 2003

Lisa Saffron, Lorenzo Giusti and Derek Pheby

A literature review was carried out of the health impacts of incineration, landfill, composting, landspreading sewage sludge and sewage discharges. A protocol for making…

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Abstract

A literature review was carried out of the health impacts of incineration, landfill, composting, landspreading sewage sludge and sewage discharges. A protocol for making judgements about the strength and reliability of the evidence was applied using an algorithm with defined criteria. Possible judgements were “convincing”, “probable”, “possible” or “insufficient”. The review found that the evidence linking any adverse health outcomes with incineration, landfill or landspreading sewage sludge was “insufficient” to claim a causal association. The evidence is “insufficient” to link residence near a centralised composting facility with adverse health outcomes but it is “possible” that working at a centralised composting facility causes health problems. Working in sewage treatment plants “probably” causes gastrointestinal tract problems, headache, fatigue and airways symptoms. The only “convincing” evidence is that gastrointestinal symptoms result from bathing in sewage contaminated recreational waters.

Details

Management of Environmental Quality: An International Journal, vol. 14 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 8 July 2014

Alexander Styhre

The paper aims to address the recent debate over the “relevance lost” of business school research and points to the establishment of neoliberal economic policy during the past…

Abstract

Purpose

The paper aims to address the recent debate over the “relevance lost” of business school research and points to the establishment of neoliberal economic policy during the past three decades as an example of social change that has not been thoroughly theorized in business school research.

Design/methodology/approach

The literature on neoliberalism is reviewed and, more specifically, its implications for the financialization of industry and the widespread use of financial theory in corporate governance. The paper outlines some of the consequences of neoliberalism, pointing out the connections between the growth of the finance industry and the 2008 financial crisis.

Findings

The paper demonstrates that the financialization of industry and the institutionalization of finance theory, as the guiding corporate governance model used in the new millennium, have led to a concentration of capital in the finance industry. As a consequence, other productive investments have been postponed. Despite such shifts in corporate governance and economic policy more broadly, neoliberalism is a relatively marginal topic of discussion in business school research.

Social implications

The study stresses the need for broadening the scope of business school research and addressing more long-term institutional changes in economic policy and corporate governance.

Originality/value

The paper emphasizes the need, not only for promoting practitioner relevance in business school research, but also for enacting an ambitious research agenda of broader social relevance.

Details

International Journal of Organizational Analysis, vol. 22 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 14 July 2022

Mohammed Abdulla Aldhaheri and Bo Xia

The smart building concept has gained prominence in the construction sector during the past decade. In the United Arab Emirates, although smart building technology has been widely…

Abstract

Purpose

The smart building concept has gained prominence in the construction sector during the past decade. In the United Arab Emirates, although smart building technology has been widely adopted in different building sectors, no empirical studies have examined the applicability of the smart buildings concept in prison facilities. The current study aims to understand the current status of prison buildings in the UAE and the challenges faced by the prison industry to implement new smart technology.

Design/methodology/approach

This study involved a semi-structured interview consisting of 14 participants who were interviewed face-to-face about their opinion about the objectives of the study. The interviewees were experts from the prison and construction industry of the UAE working at the top management level. Mind-maps were created from the thematic data using Nvivo software.

Findings

The results demonstrated that among current issues prevailing in prisons, overcrowding was regarded as the most severe issue. Additionally, in most cases, there is no systemic classification of inmates. Concerning the potential challenges in the implementation of smart technologies in the prison buildings, being too old and outdated of prison buildings are a significant concern, followed by a substantial gap in the approval system of budget to purchase new smart technology.

Originality/value

The findings of this study are of vital importance and help to identify potential challenges involved in the implementation of smart technologies in prison buildings that should be taken into consideration before selecting any new smart technology.

Details

Facilities , vol. 40 no. 11/12
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 29 November 2018

Salama S. Al-Qubaisi and Mian Ajmal

There is limited research that indicates the relation between knowledge management practices (KMPs), organizational culture (OC) and operational efficiency performance (OE) by…

Abstract

Purpose

There is limited research that indicates the relation between knowledge management practices (KMPs), organizational culture (OC) and operational efficiency performance (OE) by using Balanced scorecards (BSC) specifically in oil and gas sector. This relationship is not yet acknowledged through empirical tests. The purpose of this paper is to fill this gap by providing a better understanding of that relationship and its importance with regard to business outcomes.

Design/methodology/approach

In order to examine the relationship between OC and OE, this research takes a BSC perspective with the mediating impact of KMPs. Three hypotheses were developed using literature review and tested through the application of confirmatory factor analysis in structural equation modeling. Altogether, 568 valid responses were collected from one of the biggest oil and gas companies in the UAE.

Findings

All KMPs were found to have significant relationship with OE and OC. Also, KMPs mediate the relationship between OC and OE. In addition, the results show that the standardized coefficients of these paths and the loadings of the indicators on their factors are significant. Pearson’s correlations indicate strong evidences of the joint impact of OC and KM practices on OE, with a possible mediator impact of KM practices on OE.

Research limitations/implications

One of research limitations is the type of organization. Future research may include other industries such as manufacturing and construction. Only the operational variable is evaluated and there is no consideration of other dimensions such as leadership type, organizational structure and technology.

Originality/value

This paper is the first in the UAE and the region to examine the relationship between OC and KMPs by considering OE from a BSC perspective with the mediating impact of KMPs.

Details

Benchmarking: An International Journal, vol. 25 no. 9
Type: Research Article
ISSN: 1463-5771

Keywords

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